Purchased items must always be shipped.
Users are responsible for the items they put for sell. If an item will not be shipped your account will be suspended for an amount of days (this depends on the card value, your history..).
We are aware that errors may happen: contact our staff if you feel that the issue can be solved together.
No one will be allowed to take advantage from an obvious error.
(ie. a Tarmogoyf priced at 4.5$ – instead of 45$ – is obviously an error and we do not want anyone to suffer from this). In such a case the order will be cancelled without buyer permission.
Card condition issues.
We are aware this is one of the trickiest issue when trading . As a general rule if you are not satisfied with the grading of an item you’ve bought, the first thing you should do is trying to find a solution with the seller. Shouldn’t you be able to find an agreement you can leave a proper feedback to te seller.
Of course we are here to help you in case of an high value order.
What we will not accept from a buyer is threatening sellers with a negative feed to obtain something in exchange (discounts, more cards.. anything): if something similar happens, the buyer will be blacklisted.
As we said before, every case is treated separately, so if you feel there is something wrong write us before committing on a bad behaviour.
New seller are welcomed but will be kept under control, just at first.
Until you reach 20 positive transactions, money will be send to your account only when the buyer confirms the arrival of any order, tracked and not tracked. This leaves no rooms for shenanigans
Users involved in too many issues will be kept under strict surveillance or removed from our service definitively.